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E-mail us!
Send an e-mail if you have any questions or comments about your billing and payment, switching status, trouble making calls and Primus products and service.
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Addresses
Send correspondence to: Primus Telecommunications, Inc.
PO Box 10600
McLean, VA 22102-3868

Bill payment address:
Primus Telecommunications, Inc.
PO Box 17418
Baltimore, MD 21297-1418

Call Us!

1-888-8-PRIMUS (1-888-877-4687)
(See hours below)

Customer Service Hours:

Weekdays (by Time Zone):
Eastern: 9 A.M. - 9 P.M.
Central: 8 A.M. - 8 P.M.
Mountain: 7 A.M. - 7 P.M.
Pacific: 6 A.M. - 6 P.M.

Saturdays:
Eastern: 11 A.M. - 3 P.M.
Central: 10 A.M. - 2 P.M.
Mountain: 9 A.M. - 1 P.M.
Pacific: 8 A.M. - 12 P.M.

Sundays:
Closed